m&p 9c mag release button problem

This is a discussion on m&p 9c mag release button problem within the MP Compact Pistols forums, part of the Smith & Wesson MP Forum category; So last week i got a new M&P compact and everything is fine with it except my mag release sticks. was shooting today and noticed ...


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Old July 8th, 2007, 03:45 PM   #1
 
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m&p 9c mag release button problem

So last week i got a new M&P compact and everything is fine with it except my mag release sticks.



was shooting today and noticed it 12 shots reload.....mag follows my hand as i retract my hand....hmmm WTF mags release is stuck, pushed on other side it went back, brought it home took out the mag release oiled it reinstalled it and it still sticks. I have a full size and i dont have this problem.



I am going to call smith and wesson tomorrow(monday 7/9) i am hoping it is the mag release and not the frame.



Has anyone else had this problem with your release getting stuck?



its a MPL****
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Old July 8th, 2007, 03:51 PM   #2
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I too noticed mine was sticky have the same caliber same beginer sn mpl**** but what ive done seeing as i am a left handed firer switched the mag release that worked a little, havent shot it yet ops: but have been breakin it in with dry fire and drop the mag repeat and it has loosened up. good luck post a follow up thanx-Jason
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Old July 9th, 2007, 11:20 AM   #3
 
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I called smith and wesson today and it has to go back to the factory. They are sending me a shipping label and a box.



other than this mag release problem the compact is more accurate than my fullsize and i have had no failures with around 300 bullets threw it



going back to carrying the full size till i get the compact back
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Old July 10th, 2007, 03:02 AM   #4
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Quote:
Originally Posted by fultoncoshooter
I called smith and wesson today and it has to go back to the factory. They are sending me a shipping label and a box.



other than this mag release problem the compact is more accurate than my fullsize and i have had no failures with around 300 bullets threw it



going back to carrying the full size till i get the compact back




One thing you might want to try before sending the gun back to the factory because I experienced the same thing with my 40c, is to take out the mag release button - very easy to do, just push the spring away with your finger and then slide the mag release button out the hole - is to polish the sides/contact points with 600 wet/dry paper, oil, and reinsert. You can also finish things off with a Dremmel at med/low speed and a felt tip. You might find that this does the trick. A second and perhaps more precise option, is to take out the button, degrease it, take a gray metallic silver Sharpie pen and mark the sides/contact points on the button, reinsert the button, push on it several times, take the button out again, and see if there are visible signs of rubbing then polish those areas off. The Sharpie marks are easily removed with a little solvent.



Personally, I consider the above s a temporary fix although it may hold indefinitely and you will no longer have a "sticky button" problem. The cause is the part itself. I just got off the phone with S&W and they waiting on receipt of an upgraded mag catch that will have the metal section hardened with Melonite and thus should wear better. These are NOT available yet and for those who have ordered replacement mag catches only to learn that they are backordered, this is the reason. S&W is in the metal business not plastic business so the part is farmed-out. It could be another month before the upgraded mag catch is available to the public. Currently, they are only offering the new part (protected like the Queen's jewels) on an emergency basis.
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Old July 10th, 2007, 07:23 AM   #5
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Just got off the phone with S&W - see above.
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Old July 10th, 2007, 08:15 AM   #6
 
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Tanks
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Old July 11th, 2007, 04:27 PM   #7
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Kraigster... I will be among the first to try the new "latest, greatest" mag catch... I was informed this morning by a S&W tech that the new catch has a high rockwell hardness in the metal engagement area and that the polymer body of the mag catch is ever so slightly larger (bulkier) so that there is no slop whatsoever between the catch and the hole in the frame for the catch. He felt that the wobbliness of the catch in the catch hole contributed to the mag drop problem and that this would fix it. I asked about obtaining a stiffer mag catch spring and he said they believed the mag catch spring was sufficient for the task. He believed that this (my 5th) mag catch would solve my gun's mag drop problem. For my inconvience (two return trips of the gun to the factory for service and 4 mag catch tries) they upgraded my sights to night sights. That was an awesome gesture on their part! S&W provides the very, very best in customer service and stands behind their products to the very utmost of their ability. I don't know of any firearms company that offers better customer service than S&W. In fact, few companies in any industry take such good care of their customers. I don't know for sure if this latest/greatest mag catch will solve my guns mag drop problems, but the company has been superb in responding to my gun's problems and trying to correct them.
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Old July 11th, 2007, 04:54 PM   #8
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Quote:
Originally Posted by DHart
Kraigster... I will be among the first to try the new "latest, greatest" mag catch... I was informed this morning by a S&W tech that the new catch has a high rockwell hardness in the metal engagement area and that the polymer body of the mag catch is ever so slightly larger (bulkier) so that there is no slop whatsoever between the catch and the hole in the frame for the catch. He felt that the wobbliness of the catch in the catch hole contributed to the mag drop problem and that this would fix it. I asked about obtaining a stiffer mag catch spring and he said they believed the mag catch spring was sufficient for the task. He believed that this (my 5th) mag catch would solve my gun's mag drop problem. For my inconvience (two return trips of the gun to the factory for service and 4 mag catch tries) they upgraded my sights to night sights. That was an awesome gesture on their part! S&W provides the very, very best in customer service and stands behind their products to the very utmost of their ability. I don't know of any firearms company that offers better customer service than S&W. In fact, few companies in any industry take such good care of their customers. I don't know for sure if this latest/greatest mag catch will solve my guns mag drop problems, but the company has been superb in responding to my gun's problems and trying to correct them.


I don't think anyone would disagree that S&W does its level best to make things right. Nevertheless one could argue that had sufficient testing been done on the M&P, the problem with the mag catch and slide release spring would in all probability have surfaced during prototype testing but I leave that to the readers to form their own conclusions.



Everything the factory told you about the mag catch essentially echoes my original assessment that the problem with mags dropping and the super light mag catch reports are not attributable to shooter error but to what we now know is a substandard part. Additionally, it is not just the metal engagement that needs to be beefed-up (Melonite will increase the Rockwell hardness) but the polymer dimensions themselves that need to be tweaked.



Yes to the fact that you/me and others have been treated very nicely by S&W but for those who rely on their M&P for 24/7 personal/professional defense, having to send a gun back once, twice, three times is an extreme inconvenience and something many of us are not accustomed to.



Having said all that, when the M&P works and it does more often than not, it is one fine shootin' iron.
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Old July 11th, 2007, 05:32 PM   #9
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Interestingly, when I was considering buying my 40C I gave thought to the fact that the gun design is essentially brand new and not market/user tested to any appreciable degree. That gave me pause, realizing that there might be "new design" issues to be worked out. Then in thinking about S&W's great customer service, I decided to take the plunge anyway, figuring that if I did have any problems with the M&P, S&W would be great in taking care of it. What I didn't count on was the possibility that the gun would encounter problems that S&W might not be able to readily or easily correct - and that's just what happened! Fortunately, they're doing an incredible job trying to help me, but I'm not confident yet that they've developed THE final solution for the mag drop problems, though I'm "reservedly hopeful". In the meantime, I've become quite well acquainted with and appreciative of the Glock 29, 30, 19, and 23. And I'm spending some more very enjoyable time with my 1911's, including an EGW Custom Colt LW Commander Bobtail I just got back from EGW this morning. Wow, what a beauty! I am fortunate that I don't HAVE to rely on my M&P unless and until it has well proven it's reliability. These days I won't be quite so quick to trumpet the virtues and rely so confidently on the M&P as I initially did... but perhaps that will come with time and use. We shall see! I'm looking forward to getting it back tomorrow and seeing how the latest mag catch design works. I requested an extra mag catch be sent along with the gun so I could have one to experiment with by reducing the thumb pad profile in hopes of further minimizing the possibility of unexpected mag drops. Recognizing the trials and tribulations I've been through with this gun, the tech was kind enough to agree to send along an extra mag catch for me to work with. A big thumbs up for S&W service. Now, fingers and toes crossed! 8)
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Old July 13th, 2007, 08:27 AM   #10
 
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Quote:
Originally Posted by Kraigster414
[quote name='fultoncoshooter']I called smith and wesson today and it has to go back to the factory. They are sending me a shipping label and a box.



other than this mag release problem the compact is more accurate than my fullsize and i have had no failures with around 300 bullets threw it



going back to carrying the full size till i get the compact back




One thing you might want to try before sending the gun back to the factory because I experienced the same thing with my 40c, is to take out the mag release button - very easy to do, just push the spring away with your finger and then slide the mag release button out the hole - is to polish the sides/contact points with 600 wet/dry paper, oil, and reinsert. You can also finish things off with a Dremmel at med/low speed and a felt tip. You might find that this does the trick. A second and perhaps more precise option, is to take out the button, degrease it, take a gray metallic silver Sharpie pen and mark the sides/contact points on the button, reinsert the button, push on it several times, take the button out again, and see if there are visible signs of rubbing then polish those areas off. The Sharpie marks are easily removed with a little solvent.



Personally, I consider the above s a temporary fix although it may hold indefinitely and you will no longer have a "sticky button" problem. The cause is the part itself. I just got off the phone with S&W and they waiting on receipt of an upgraded mag catch that will have the metal section hardened with Melonite and thus should wear better. These are NOT available yet and for those who have ordered replacement mag catches only to learn that they are backordered, this is the reason. S&W is in the metal business not plastic business so the part is farmed-out. It could be another month before the upgraded mag catch is available to the public. Currently, they are only offering the new part (protected like the Queen's jewels) on an emergency basis.[/quote]



Thanks Kraigster i could have easily taken it down with sandpaper and a dremmel, but i decided against that and see what smith and wesson does.



I marked my frame inside so i will know if they change the frame for a new one.



They sent me a overnight shipping label and the compact got to them the other day. so now im just waiting for it to return.
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Old July 13th, 2007, 07:49 PM   #11
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Please post any mag catch issues or updates in this thread.

http://mp-pistol.com/boards/viewtopic.php?t=5403

Thanks.
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